Support

Pour Proof: Water Sort Puzzle, by Layer3 Studios LLC

Need help, found a bug, or have an idea? Email us at support@layer3studios.com. It helps to tell us your phone model, the game's version (at the bottom of the game's Settings) and which level you were playing.

How to play

Tap a tube, then another, to pour its top color across. Liquid can pour onto the same color or into an empty tube, if there is room. Sort every color into its own tube to clear the level. If a board can no longer be won, the game tells you.

There are no timers, so take your time.

Questions

Can every level be won?

Yes. Every level can be cleared without help, and restarting a level is always free.

How do I get more boosters?

You start with some. Every new day you play brings a daily reward, and every 10 levels you clear brings a bonus. In the apps, you can also watch a short ad for more, and when no ad is available you get one free each level. You never have to pay money for them, and coins are for the shop's looks, not boosters.

Will I lose my progress?

Your progress is saved on your phone, and there's no account. Deleting the game deletes your progress, unless your phone brings it back from an iCloud or Google backup. Moving to a new phone with your backup usually keeps it too.

Are there ads or purchases?

The game has no purchases. The iPhone and Android apps show ads: one you can choose to watch for a reward, and one between some levels. Ads never interrupt a level: the only ad during a level is one you choose to watch. Ad sound is muted. Where Google requires it, you can change your ad choices with "Privacy choices" in the game's Settings. On iPhone, the app asks whether Google may track you for ads; if you say no, you still get ads, and the game works the same. Test versions of the game show Google's test ads.

How do I turn off sound, music or vibration?

Open Settings from the home screen and switch them off.

What data does the game collect?

The game records how levels are played, linked to a random ID (not to your name), to make the game better. You don't need an account, and the game never asks for your name or email. The details are in our privacy policy. For a question about your data, or to have it deleted, email us at the address above and include your player ID (in the game's Settings, under "Your player ID", with a Copy button). If you email us, we use your email address and what you write only to reply to you.

Contact

Layer3 Studios LLC
Email: support@layer3studios.com

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